Indonesia, China Agree to Improve Tourism Officers’ Skills
Indonesia and China have agreed to cooperate in improving the skills of tourism officers, as part of efforts to provide the finest services to each country’s tourists.
The skills to be improved include knowledge of the two countries’ cultures and languages, Indonesian Minister of Tourism and Creative Economy Mari Elka Pangestu said here on Tuesday.
“It is not just a matter of language, although linguistic knowledge becomes our big homework to greet Chinese tourists. But more importantly, how our tourism officers could understand the culture and characteristics of Chinese tourists so they could properly serve them,” he said.
In this regard, she said the tourism and creative economy ministry had agreed to cooperate with its Chinese counterpart to give Chinese language and culture courses to Indonesian tourism students in China.
“We have agreed to establish cooperation with one of the tourism schools in Jinan, Shandong province, so they can learn Chinese language, culture and characters in China,” she said.
Not only tour guides, but also hotel employees and souvenir shopkeepers must have a working knowledge of Chinese language and culture, she said.
Mari will be in China until November 15 for a working visit.
While in China, she will conduct exhibitions in Beijing, Jinan and Shanghai to introduce Indonesia’s tourism promotion website in Mandarin, cn,indonesia.travel.
“We also have carried out several action plans as part of a memorandum of understanding signed by the two countries during Chinese President Xi Jinping’s visit to Indonesia,” she said.Filed under: Travel & Culture